Privacy Policy

Last updated: 18 September 2026

MoxieTrove respects your privacy and uses personal information only as necessary to operate the store, process orders and provide customer service.

1. Information We Collect

When you place an order, create an account, contact us or use our website, we may collect information such as:

• Name and surname
• Email address and telephone number
• Billing and delivery address
• Order and product information
• Messages sent to customer support
• Technical information such as IP address, browser information and necessary cookie data

2. How We Use Your Information

We may use your information to:

• Process and manage orders
• Produce and ship purchased products
• Provide tracking and delivery information
• Communicate about orders or customer support requests
• Operate and secure our website
• Maintain records required for business, accounting or legal purposes
• Send marketing communications only where you have chosen to receive them

3. Shipping and Service Providers

To fulfil an order, necessary information may be shared with service providers involved in processing and delivering your purchase.

International shipments may involve Navlungo, UPS or FedEx. Your name, delivery address, telephone number and other information required for delivery may be shared with these providers and, where necessary, customs authorities.

We may also use third-party hosting, email, payment or technical service providers where required to operate the store.

Third parties receive only the information reasonably necessary to provide their service.

4. Payments

Payment information may be processed by the payment service available during checkout. Third-party payment providers process information according to their own privacy and security policies.

5. Cookies

MoxieTrove may use cookies and similar technologies necessary for functions such as shopping carts, customer sessions, language preferences, security and website operation.

Additional cookies or services may be used only where enabled on the website and subject to applicable requirements.

6. Data Retention

Personal information is retained only for as long as reasonably necessary to process orders, provide customer service, maintain business records and comply with applicable legal obligations.

7. Data Security

We take reasonable technical and organisational measures to protect customer information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Your Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, including requesting access, correction or deletion of certain data.

To make a privacy-related request, contact us at support@moxietrove.com.

Some information may need to be retained where required for legal, accounting, fraud-prevention or order-record purposes.

9. Changes to This Policy

We may update this Privacy Policy when our services, website or legal requirements change. The current version will be published on this page.

10. Contact

MoxieTrove
Denizli, Türkiye
Email: support@moxietrove.com